KYC (know your customer)
Identity checks a casino performs to confirm who you are, usually by collecting ID, a selfie and proof of address.
KYC means verifying a customer's identity. At casinos it usually involves a government ID, a selfie or live face check, and sometimes proof of address or proof of where your funds came from.
Why casinos ask
Licensed operators have anti-money laundering obligations, must keep out underage and self-excluded players, and need to prevent duplicate accounts and fraud. Even casinos that let you deposit with only an email reserve the right to verify you in their terms.
When it happens
Many crypto casinos ask at the first withdrawal, at a withdrawal above a certain amount, or when their systems flag unusual activity. A demand for documents after a large win is common and not by itself a sign of bad faith, but repeated document requests and moving goalposts are warning signs.
Tips
- Read the KYC section of the terms before you deposit.
- Verify early, before you have a balance to withdraw.
- Only upload documents through the casino's official verification system.
- Note every KYC prompt and its timing; we record these in our payout tests.