AGCO

The Alcohol and Gaming Commission of Ontario (AGCO) is the provincial regulator for alcohol, cannabis retail, horse racing and gaming in Ontario. For online gambling it registers operators and suppliers and enforces the Registrar's Standards for Internet Gaming.

What the standards cover

The standards set rules for player protection, responsible gambling, advertising and marketing, game integrity, anti-money laundering and data security. For example, they require operators to obtain consent before sending direct marketing.

AGCO and iGaming Ontario

The two have different roles. The AGCO is the regulator. iGaming Ontario conducts and manages the market and signs commercial agreements with operators. An operator needs both an AGCO registration and an iGO agreement to serve Ontario players.

For players

If you have a problem with a regulated Ontario site, you can raise it with the operator first and then with the AGCO. Offshore sites are outside the AGCO's reach.